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Support
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Pre-Sales Questions for $299 Bundle
I've used neither a rice cooker nor sous vide before. I'd like to buy your $299 bundle, but I have a few questions...
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SousVideMagic Works with the Masterbuilt Butterball Turkey Fryer?
Wanted to find out if the sous vide magic controller works with the Masterbuilt Butterball Turkey Fryer...
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Has the Hamilton Beach 6 quartt slow cooker been tested with the SVM 1500D?
I'm having troubles with the Rival, I think it is because it is the Smart-Pot line. My wife wants a slow cooker that has a top that clamps on for travel which the Hamilton Beach does? Crock Pot makes an oval big on but the top does not secure for travel either...
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Can SousVideMagic 1500D Control a Small Fan
Basically I am asking is there a way to increase how high the temperature goes to 250.00. It wouldn't need to be as exact as Sous Vide so if it is off a little that would be no issue. I tried my machine and it stopped at 203...
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Self Contained Units versus Controller System
We are torn between buying one of the self contained units and the bath/bubbler with controller system you feature. What are the advantages of your system versus the self-contained one?
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Thermocouple Temperature Sensor
I am currently considering purchasing your FreshMealsMagic Sous Vide 18L Kit. I am in need of a PID for my espresso machine...
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Can the SVM control temperatures between 100C and 90C?
I am confused about the SVM product description on your web page. You say it comes with two temperature sensors that go up to 200C, but that the temperature control range of the SVM only goes up to 100C...
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What Cooking Appliances Work Best with Sous-Vide?
The most important requirement to cook sous-vide is precise temperature control over the the water bath's temperature...
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Is SousVideMagic Safe?
Yes, SousVideMagic (SVM) is safe to use if you follow the equipment usage instructions & safety warnings in the User Manual. Pay special attention to your cooker's heater size your SVM model can handle.
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Where are your Products Positioned in the Marketplace?
Our main product right now is SousVideMagic(SVM) is so affordable that any sous-vide practitioners can now find a practical and economical way to do so.
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What is Freedomcookery?
"Freedomcookery" was coined by Pierre de Serres, a French Canadian food scientist, who in 1983 started The Freedomcookery Company in Toronto to sell Smartpot and preach the Freedomcookery Principle...
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Is Low Temperature Sous-vide Cooking Safe?
... As long as you cook food at high enough temperature and long enough your food will be safe to eat...
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Why do you recommend & sell rice cookers over slow cookers?
... because their baths are small, heaters are side wall mounted, thick ceramic pots make stable temperature control very hard to achieve, and not well insulated...
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Why Should We Buy from your Company?
The Fresh Meals Solutions Company is a solution oriented company, created from ground up to serve the food service industry...
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Why is stirring not required to acheive homongeneous temperatures?
...heat will reach homogeneousness throughout the whole vessel including the food. This will happen whether you have the water being agitated or not....
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Why SousVideMagic
SVM is an enabling device for controlling precise cooking temperature of rice cookers, slow cookers and other similar electric cooking appliances powered by resistive heaters.
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We ship worldwide for free!
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All US parcels are shipped from Niagara Falls, NY, USA, customs cleared! |
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All Canadian and international un-tracked parcels are shipped from Toronto, ON, Canada |
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All international EXPRESS parcels with tracking are shipped from our HK depot |
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