Text Size

 

Website Frequently Asked Questions

When you register for the first time, we send you an email with a link to click.

Sometimes our activation email ends up in your spam email. Even worse, sometimes our activation emails don't get past email server filters -- so you might not even see it in your spam folder.

Do check your spam folder.

If your activation email went AWOL, then do not hesitate to contact us.

Thank you for registering on our site!

Just to make sure you are a real person, we have an extra step. We send you an email with a link. That link activates your account.

If you do not activate, you cannot login.

If you forget to activate, and login, then you are faced with a message saying "Hey, you aren't activated!", along with a blank screen. Do check your email for our activation email,

Click your browser's "Back" button, if you still see the mostly blank page.

If activation is a problem, then we can activate you no problem. Don't hesitate -- contact us now to activate you!

You confused the website. Stop clicking so fast!

If all you see is "Token Error" on a blank page, just click your browser's "Back" button.

All should be well. If not, then check if you are logged in (you'll see "Account Maintenance" in the "Login" box on the left side). You probably saw this "Token Error" when you logged in, so you're probably logged in. If not, try logging in again.

All should be well. If it is not, or you have questions, never hesitate to contact us.

Currency Notice

All Prices in

US Dollars

Login






Lost Password?
Forgot your username?
No account yet? Register

Show Cart

Contact Us

Check out our Website FAQ if something is amiss on our site.

SousVideMagic Community Portal

Never hesitate to Contact Us.

-->